Role of management
Management role
Optimize resources to maximise income
Shift strategy into action
Take responsibility
Find the potential of the team
Professional competence of management staff
Being an effective communicator in teams
Being a good coordinator in teams
Increase emotional quotient
Time management
Conference management

Professional competence of management staff
Being an effective communicator in teams
Being a good coordinator in teams
Increase emotional quotient
Time management
Conference managemen

Inter-departmental coordination
Importance of inter-departmental coordination
Difficulties
Principle rules
Coordinated skills

Project management
Conception of project management
Feasibility evaluation
Project programming
Project execution
Project controlling
Project closing

Process management
Realize process management
Core value and rules
Design client orientated process
Optimize and implement the process
Financial analysis & cost controlling
6 factors of finance
Finance report system
Objective and value of finance
Budget management
Cost controlling

Financial analysis & cost controlling
6 factors of finance
Finance report system
Objective and value of finance
Budget management
Cost controlling

Human resources management
HR role and functionality of management staff
Employer Recruiting
Training and developing
Performance verification
Good staff relationships

Leadership & execution
Leadership
Execution
Leadership increases execution

Building highly effective teams
The difference between teams and crowds
Characteristics of highly effective teams
Functions of management staff in team building
How to develop and construct the team effectively
How to solve problems in teambuilding

Regional sales and marketing policy execution
Master key thinking methods
How to research and analyse the particularity of the market
How to layout marketing strategies according to the particularity of the market
Assigning tasks and dividing targets into phases
Execution management
Evaluate execution status and give feedback in return
Reference tool box

Customer relationship management
Basic conception
Implement CRM system
Strategy for key customer relationship management
Design customer care activities

Sales and marketing
Definition of sales and marketing
Total sales and marketing concept
How to begin the sales process
Total sales and marketing process
SWOT analysis
4P and 4C
Relations between sales and marketing
Definition of sales
Sales procedures
Professional skill of sales teams